Nesta Terms of Use

1. Acceptance of Terms

By accessing or using the Nesta platform, you agree to be bound by these Terms of Use. If you do not agree with these terms, you should not use the platform.

2. Description of Services

Nesta provides a digital platform designed to assist residential estates and communities in managing:

• Visitor access registration
• Estate communication and announcements
• Community dues and payment tracking
• Maintenance requests and issue reporting
• Coordination with service providers and artisans

Services may be accessed through web applications, mobile applications, or messaging platforms.

3. User Eligibility

To use Nesta, you must:

• Be at least 18 years old, or
• Use the platform under the supervision of a responsible adult or estate authority.

Users must provide accurate information during registration.

4. User Responsibilities

Users agree to:

• Provide accurate and truthful information
• Use the platform only for lawful purposes
• Respect other residents, administrators, and service providers
• Not misuse the platform for harassment, fraud, or unauthorized activities

5. Estate Administration Authority

Estate administrators may have additional privileges within the platform to manage estate operations. They are responsible for ensuring the appropriate use of administrative tools and access.

6. Payments and Transactions

Certain services may involve payments through third-party payment providers. Nesta is not responsible for payment processing errors or issues caused by external payment service providers.

7. Service Providers and Artisans

The platform may allow residents to connect with third-party artisans or service providers. While Nesta may verify certain providers, we do not guarantee the quality, reliability, or outcomes of services performed by independent providers.

8. Platform Availability

We aim to maintain reliable service but do not guarantee uninterrupted availability. Services may occasionally be unavailable due to maintenance, updates, or unforeseen circumstances.

9. Limitation of Liability

To the extent permitted by law, Nesta shall not be liable for:

• Indirect or consequential damages
• Loss of data or revenue
• Actions taken by third-party service providers

Use of the platform is at your own risk.

10. Termination

Nesta reserves the right to suspend or terminate user accounts that violate these Terms of Use or misuse the platform.

11. Governing Law

These Terms of Use shall be governed by the laws of the Federal Republic of Nigeria.

12. Contact Information

For inquiries regarding these terms:
Email: legal@usenesta.com
Location: Lagos, Nigeria